Support for your QuickClockin account.

Need help with login, reset, reports, projects or mobile access? Start here — most issues are solved in under two minutes.

Account access

Forgot your password, can't sign in, or need to recover your Login ID? Use the password reset flow first — it solves 90% of access problems.

Email support

For anything not covered by the FAQ, email us. Include your company name, Login ID, and a clear description of what you're trying to do.

Common topics

  • Finding your Login ID — Your Login ID is shown in account settings and emailed to you on signup.
  • Clock in / clock out questions — See the FAQ for detailed steps. Both web and mobile work the same way.
  • Projects & customers — Add projects from the dashboard; assign employees so reports auto-attribute hours.
  • Reports & exports — Daily / weekly / monthly views with filtering and export-ready output.
  • Mobile app access — Use the web app today; native iOS & Android coming soon.
  • Account deletion — Email us from your account email and we'll permanently delete everything within 7 days.
  • Roles & permissions — Owners, managers and employees see only what they should.
  • Security & privacy — See our Privacy Policy for details.

Response times

We aim to reply within one business day for general questions, faster for account access issues. Email replies come from support@quickclockin.com.

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